Safety & Responsibility

Our process is designed to ensure a safe, structured, and responsible experience on the water.

CHECK-IN PROCESS

  • verify booking details

  • confirm identification

  • assign and document the designated operator

  • review key safety information

  • confirm vessel readiness

Prior to departure, all bookings go through a structured check-in process. This ensures that documentation is completed, responsibilities are clearly assigned, and all required information is reviewed.

During check-in, we:

Structured Check-In

SAFETY ORIENTATION

A safety instructor on a boat giving a safety orientation to passengers, pointing at safety equipment including a fire extinguisher and life-saving devices with a checklist in hand. The vessel's interior features safety gear and a window overlooking the water.

This includes:

  • basic vessel controls and operation

  • location and use of safety equipment

  • safe operating practices

  • local navigation considerations

  • departure and return procedures

Before departure, the designated operator completes a brief safety orientation and vessel familiarization.

DESIGNATED OPERATOR

A boat safety instructor explains safety procedures to two passengers on a boat, with a safety orientation board, a map, and a marina with docked boats in the background.

Designated Operator Responsibility

    • participate in the safety orientation

    • understand vessel controls and operation

    • operate the vessel in a safe and responsible manner

    • comply with all applicable boating regulations

    • ensure the safety of all persons on board

Prior to departure, all bookings go through a structured check-in process. This ensures that documentation is completed, responsibilities are clearly assigned, and all required information is reviewed.

During check-in, we:

Weather & Operating Conditions

A person holds a tablet with a boat rental reschedule request, showing a new date of May 20, in front of a dock with boats and a stormy sky with lightning. In the background, a man on the phone is beside a thunderstorm over the water.

Conditions on the water can change quickly. Safety decisions may be made before or during a booking based on weather, visibility, or other environmental factors.

If conditions are considered unsafe:

This includes:

  • bookings may be adjusted or rescheduled

  • departure may be delayed

  • the rental may be modified

ON-WATER RESPONSIBILITY

A man operating a boat, wearing a vest labeled 'Approved Operator'. A sign on the boat indicates only approved operators can operate it and shows a symbol of a person boating with a red circle and line across it. The boat is on water with other boats and buildings in the background.

Designated Operator Responsibility

  • Maintaining a proper lookout

  • Operating at safe speeds

  • Respecting other water users

  • Adapting to changing weather condition

  • Ensuring passengers remain in safe positions

Once the vessel departs, the designated operator assumes responsibility for operating the vessel safely and responsibly.

This Includes:

People relaxing on a white yacht in a city harbor with a skyline including a tall tower, and a park with trees along the water.

Important Safety Notice

Important Safety Notice

All rentals are for private recreational use. A designated operator is required for each booking and is responsible for the safe operation of the vessel. A safety orientation is completed prior to departure and must be followed at all times.