Frequently Asked Questions

Everything you need to know before requesting your booking

You can request a booking by selecting your preferred vessel and submitting your details through our availability form. Once received, we’ll review your request and follow up with next steps.
No. Submitting a request does not automatically confirm a booking. Availability and booking details are reviewed before confirmation.
We recommend booking as early as possible, especially for weekends, holidays, and peak summer dates.
Yes. You can request a specific vessel based on your preferences, group size, and desired experience.
If your requested date is unavailable, we may suggest alternative dates, time options, or vessel choices.

A designated operator identified during check-in is responsible for operating the vessel during the rental period.
A designated operator is required for each rental. A brief safety orientation and vessel familiarization are completed prior to departure.
The safety orientation is a brief pre-departure review of vessel controls, safety equipment, and local operating guidance.
We recommend bringing a valid government-issued ID, your booking confirmation, food and beverages if desired, and weather-appropriate clothing.
Please arrive early enough to complete check-in and the safety orientation before your scheduled departure time.
Yes. For guests who would feel more comfortable with additional guidance at the beginning of their rental, a limited-duration onboard orientation session may be arranged in some cases, subject to availability.
This session is intended to provide practical familiarization with the vessel and local operating conditions at the start of the booking. The designated operator remains responsible for operating the vessel at all times, and any onboard advisor provides guidance only without assuming command or control of the vessel.
If you are interested in this option, please mention it in your booking request and we will confirm availability based on the vessel, date, and booking details.

Pricing may vary based on date, duration, vessel selection, group size, and booking details.
Yes. Minimum booking duration may vary depending on the vessel and date.
Yes. A security deposit is required prior to departure and may vary depending on the booking.
Q: What happens if the weather changes?
Rental time begins at the scheduled time. Late arrivals may reduce your time on the water.
No-shows may result in forfeiture of the booking or deposit, depending on the booking terms.

Visitors may request bookings subject to the same requirements, identification, and operator responsibilities as all renters.
Operator requirements are reviewed during check-in. Proof of competency may be required, or a rental safety checklist may be completed when applicable.
Yes. You can submit your booking request in advance, and we’ll guide you through the next steps.
Yes. A brief check-in and safety orientation are completed prior to departure.

Yes. Private recreational bookings may be suitable for celebrations depending on the vessel and group size.
Yes. Corporate and group bookings may be arranged based on availability and vessel suitability.
Optional services such as catering coordination or event support may be arranged separately, subject to availability.
Custom arrangements may be requested and reviewed in advance.

Still Have Questions?